Manage your company - not your computers. That is what we do. We are your IT department and we can CAP your computer training and support costs

Home

Common Sense Glossary - For Regular Computer Users

Support
We are attempting to explain, in common terms, what these words mean.  Many of the definitions are simple and are not intended to be complete, comprehensive definitions.  We just want to give you a basic idea as to the meaning.  Key terms will be highlighted in gray
Bandwidth This refers to the amount of information that you can send over the internet at one time - Bits-per-Second.
Beta Software This is a term used by software companies to indicate that the software is still being tested and is not a final version.
BIOS This is a program that comes with your computer that helps the computer understand how it should start, what hardware it has and then loads the operating system to start your computer.
Bit Bits are a measurement indicating the smallest piece of computer data - it is either a zero or a one. 
Bitmap A bitmap is a picture and is indicated by a .bmp as part of a file name.
Bookmark This is a word or a phrase that is used as a shortcut to a particular web site.  Usually this will be a list down the left side of your browser.
Broadband Broadband refers to DSL or Cable where you can access the internet quicker and download and upload information quicker.
Browser The browser is what you are using to read this.  It is a program that is used to see what is on the internet.
Burn When you want to create or copy a CD it is called burning a CD.
Byte Many Bits make up a Byte that is a single character that is kept in your computer.  8 bits = 1 byte.  Then you have megabytes and gigabytes that are millions and billions of bytes,
Cable Modem A cable modem is a type of modem that is used when connecting to the internet via your cable provider.
Cashe Cashe is a process that your computer uses to make often used information more readily available to you as you use your computer.
Cookie Cookies are placed you your computer by web sites to help the web site enhance you computer's ability to view their site.  Usually this means that the site will load faster or will show you information that you have seen in the past.  It is actual information that the site puts in your computer.
CPU The CPU is the Central Processing Unit that is the brain of your computer and gives your computer its ability to process all the information that you need.
CRM Customer Relationship Management - This is a term used to describe software that is designed to assist in the flow of information needed to keep up with your customers, vendors and other contacts.  This information can include, addresses, phone numbers, names, e-mail addresses, notes and many other pieces of information.
Database A Database is a listing of information that is used to create reports in an organized format.  
Default Default is a term used to describe a setting that is automatically set in a program or on your computer.  It is usually set to make using the computer easier.
Defragment Defragmenting your hard drive gets the information in the computer closer together so it is more efficient when accessing the information, making your computer run more efficiently and faster.
Domain Name The domain name is the name of a web site such as www.saundersbusiness.com  If you want a domain name, it must be purchased and registered.
Download When you download a program or file, you are copying it from one computer on the internet to your computer.
Driver A driver is a piece of software that interprets what your computer is telling your printer, modem or other hardware allowing them to understand each other.  Much like you would have an interpreter to assist with your understanding of someone talking to you in Spanish.
DSL DSL is a term used by the phone companies to describe a much faster connection speed to the internet.
DVD A DVD is a CD that can store much more information such as motion pictures.
E-Commerce E-Commerce is the same as a store you would walk into except it is located on the internet - Electronic Commerce.
E-Mail E-Mail stands for Electronic Mail that is sent over the internet.
FAQ Frequently Asked Question
Firewall Firewall is a term used to describe software that is designed to protect computers from people that intend to do your computer harm.
Flash Flash refers to software that usually provides automation to a web site.  If you see words or pictures moving and interacting on the web site screen, it may be written in Flash.
Freeware Freeware is free software, usually downloaded from the internet.
FTP FTP refers to the File Transfer Protocol and is a common method of transferring files over the internet.  Someone may say to go to their FTP site and download a file and they would then give you the ftp address.
GIF GIF is another name for picture files.  The file name would end in .gif
Gigabyte Gigabyte is a billion bytes of information.
GUI GUI means Graphical User Interface and refers to the ability to click on pictures (icons) to make your computer go.
Handle Handle is the term used to refer to a person in a chat room - their name.
Hard Drive This is usually the C:\ drive.  This is where all the information is stored on your computer permanently. As you use a program, the information to run the program is copied from the hard drive to RAM and run from there.  As information is entered into the program, it is saved to the hard drive
Hit This is a term that never really means anything, but people would refer to the number of hits on their web site as a measure of its popularity.  Actually hits refers to the number of files that are downloaded when a web page is opened.
Home Page Home Page is the main page that you see when you open your browser
Host Host is where the files are actually kept for your web site and where people go to see your web site on the internet
HTML HTML is the language that is universal to web sites and allows the pages to be viewed by everyone on the internet
HTTP HTTP is the protocol that is used to transfer data all over the world using the internet
Hub A Hub is the little box that allows all your computers to connect to each other by having them all connect to this hub.  
Icon Icon to the little picture that appears on your computer screen that you click on to make a program open.
Internet All the internet is is a bunch of computers connected by phone and cable lines that can talk to each other.  Web Sites, E-Mail, FTP sites, VPN and other services make up the internet 
Intranet An intranet is the same as the internet except limited to a small group or company - so only that company can see the information.
IP IP is the protocol that allows information to be transferred over the internet
IP Address IP Address it the code that describes where the computer is and how to connect to it over the internet.  It is much like a street address for the world.
ISDN ISDN is a way to transfer information such as web sites over the internet using regular phone lines faster than with regular modems.
ISP ISP stands for Internet Service Provider and is the company that makes it possible for your to surf the internet
JPEG Jpeg and Jpg are the same and refer to a picture file the same as Gif.  The file name will end in .jpeg or .jpg
Kbps Kbps is a common term used to describe the speed of a modem - 56 Kbps Modem
Keystroke Keystroke is when you press a key on your keyboard to your computer.
Kilobyte Kilobyte refers to 1024 bytes of information or one "k"
LAN LAN stands for Local Area Network and it a common term used when networking computers in an office so the users can share information
LCD LCD is a term used when referring to monitors and indicates that it is probably very thin and flat.  Usually on notebook computers and PDAs
Link When you are on the internet and you are looking at a page, when your pointer turns into a picture of a hand it is an indication that you are pointing to a link.  If you click at that time, you will be taken to that other web site - link
Login Login refers to a name that you use to identify yourself and your computer to a network
Megabyte Megabyte refers to approximately one million bytes of information (1,048,576)
Megahertz Megahertz is the term used to indicate the processor speed of your computer such as 500Mhz
Meta Tag A meta tag is special HTML language that enhances the ability of a web site to be seen by search engines and performs various other functions.  It is not seen by the user.
Modem A Modem is similar to a driver in that it takes information that your computer sends to it, converts it to a form that can be sent through phone lines to another computer that also has a modem and it converts it back to information the receiving computer can understand
Motherboard Your computer has a motherboard that is the main circuit board in the big box.  This board is where the CPU connects and other cards that allow your computer to work
Multimedia Multimedia is the integration of multiple forms of media to form a complete presentation such as video and audio
Network A network is where two or more computers are connected in some manor in order to share information.  The internet is a network as well as two computers in an office
Newsgroup A newsgroup is a place on the internet where people can go to share ideas, information and recommendations.
OCR OCR is software that can convert a page of information, that is scanned in to the computer, to text that a word processing program can read and change
OEM OEM stands for the Original Equipment Manufacturer or the company that made the product 
Operating System Operating System it the software that communicates with your computer's hardware.  It is the command center of your computer and directs all the traffic
Parallel Port The parallel port is a plug in the back of your computer that you normally plug in the printer.  This has changed recently with the USB ports that are faster but most computers still have the parallel port - it is usually the largest plug in the back of the computer.
PCI PCI slots are usually located on your motherboard but not every computer has one.  A card, such as a video card, plugs into this slot and makes a port (plug in) available on the back of your computer for the monitor to plug into
PCMCIA PCMCIA slots are usually located on notebook computers and are used to add functionality to the notebook computer such as a modem, network card or other hardware capabilities
PDA A PDA is a personal digital assistant such as a PalmPilot
PDF PDF files are files that are created by Acrobat software and are compact and easily transmitted over the internet.  You usually have an Acrobat Reader (software) on your computer that can open and display these documents
Pixel Pixel is a term used to describe the dots that make up your monitor of TV screen - the combination of pixels make the colors and images
Plug-in A plug-in is a mini program that is added to a larger program to make it run better or do things that the regular program can not do out of the box
Protocol When two computers talk to each other, they need a common way to communicate, this is called protocol
QWERTY QWERTY refers to the arrangement of the keys on a keyboard
RAM RAM is the memory that is used when running programs on your computer such as 256k or 64k.  The more RAM you have, the more information your compute can remember at one time.  This is not the amount of information that your computer can hold - that is your hard drive.
Registry The registry is the database that Microsoft Windows uses to keep up with information that is installed on the computer to help software programs run better
Resolution Resolution is used to describe the clarity of the monitor or the clarity of a printer's output
RGB RGB stands for Red, Green, Blue - the colors that mix together to form colors
Root Root stands for the computer root structure of its file structure - the C:\ drive
Router A router is a device that routs information from a local network to other connections so information can be transferred - often a router is connected to a phone line and can control access
RTF RTF stands for rich text format and can usually be read by most word processing programs - it is usually referred to as a universal form of formatting
Search Engine Search engines are web sites on the internet where you can go to look for information.  Search Engines are much like phone directories for the internet but work more like a dictionary.  You enter a word or phrase and it tells you about web sites that you might be interested in visiting
Server A server is the main computer in a network where all the information is stored and the other computers are connected to so they can retrieve the information.
Shareware Shareware is software that is available free for a period of time, then you should send in a check to pay a small fee for its use.
SMTP SMTP is the protocol that is used to send e-mail over the internet
Spam Spam is junk mail over the internet
Streaming Streaming is when your receive information such as a radio broadcast over the internet real time as it is happening - all the information does not need to be received before you can begin listening or looking at it
Systray Systray is the small box at the bottom of your screen on the right side that holds icons indicating which programs are ready to be run at a moments notice
T1 T1 is a larger phone line that will allow many people at on time, access the internet - or talk on the phone
T3 T3 is the same as a T1 except 30 times faster and larger
Tape Drive A tape drive is hardware that you can use to back up the information on your computer or network.  It usually uses a small cassette and the cassette is removable for off-site storage
TCP/IP This is a protocol that is used to by the internet to communicate over long distances
Template A template is a standard that is used to create other documents form a common preformatted beginning point
Text Editor Text editors are word processors that are used to edit text
TIFF TIFF is another form of graphic (picture) file .tiff
Unix UNIX is an operating system that is often used for internet servers due to its stability and the fact that it has been around since the 1970s
Upload Upload is the opposite of download. When you send a file from your computer to another computer, it is called uploading
URL URL is an address of a file on the internet such as http://www.saundersbusiness.com or ftp://info.com
USB A USB port is a plug in the back of your computer where you can plug in printers, mice, monitors or any other USB compatible device. Advantages are speed and the ability to plug in hardware without shutting down the computer.
VGA VGA is a term used to denote monitor display resolution of 640 x 480 pixels - an old resolution from the mid 1980s
VPN VPN stands for virtual private network is a network using the internet for connection purposes but the information is encrypted for protection purposes so it is virtually private
WAN WAN stands for wide area network and is the same as a LAN but instead of being located in one building, it can span multiple buildings, states or countries
Web Page Web Page is a single page from a Web Site
Web Site Web Site is made up of one or many web pages
Webmaster A webmaster is the person that is responsible for creating and maintaining a web site
White Paper Usually a technical document that describes how a process or program works in very detailed terms
Whois Whois is a service that some internet web sites provide that give detailed information on who owns certain domains and how to get in touch with the owner
Wizard A wizard is usually built into a program that allows the user to make a series of decisions that will result in the creation of some special feature or service
WWW WWW stands for World Wide Web but is not the internet.  The internet consists of many more 
ZIP When you ZIP a file, you use a program such as WinZip to compress the files so they can be moved in a more efficient manor.  When a zipped file is received, it must be unzipped by the same type program.